Browse Books: Business & Economics / Customer Relations

Hi! Welcome to our browse book section. If a book is available in our store now it will say "in store now" underneath the title.

Check out our curated lists - we think they are pretty cool and have our featured books (both old favorites and new titles) for a variety of topics!

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The Paradox of Excellence: How Great Performance Can Kill Your Business By David Mosby, Michael Weissman Cover Image
$30.00
Available to Order
Setting the Table: The Transforming Power of Hospitality in Business By Danny Meyer Cover Image
$19.99
Available to Order
Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise By Horst Schulze, Dean Merrill (With) Cover Image
$29.99
Available to Order
Inspired: How to Create Tech Products Customers Love By Marty Cagan Cover Image
$30.00
Available to Order
Raving Fans: A Revolutionary Approach To Customer Service By Ken Blanchard, Sheldon Bowles Cover Image
$25.99
Available to Order
Building a Storybrand: Clarify Your Message So Customers Will Listen By Donald Miller Cover Image
$26.99
Available to Order
The Fred Factor: How passion in your work and life can turn the ordinary into the extraordinary By Mark Sanborn Cover Image
$22.00
Available to Order
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail By Clayton M. Christensen Cover Image
$28.00
Available to Order
The JOLT Effect: How High Performers Overcome Customer Indecision By Matthew Dixon, Ted McKenna Cover Image
$31.00
Available to Order
The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets By Micah Solomon, Herve Humler (Foreword by) Cover Image
By Micah Solomon, Herve Humler (Foreword by)
$17.95
Available to Order
Delivering Happiness: A Path to Profits, Passion, and Purpose By Tony Hsieh Cover Image
$17.99
Available to Order
Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service (A Disney Institute Book) By The Disney Institute Cover Image
$24.99
Available to Order

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